Last Updated: January 01, 2025
At Netcen Teknoloji Limited Şirketi, security, operational reliability, and regulatory compliance are core principles of our infrastructure and data center services.
We implement organizational and technical safeguards designed to ensure the confidentiality, integrity, and availability of systems and information hosted within our infrastructure.
- INFORMATION SECURITY MANAGEMENT
Netcen operates internal security processes aligned with internationally recognized information security frameworks.
Our security management approach follows the principles of:
- ISO/IEC 27001 – Information Security Management System (ISMS)
- ISO 9001 – Quality Management System (QMS)
These frameworks guide our internal policies, risk management processes, and operational controls to ensure secure and reliable service delivery.
Netcen continuously improves its internal processes and aims to maintain compliance with internationally recognized standards.
- GDPR COMPLIANCE
Netcen supports compliance with the General Data Protection Regulation (GDPR) for customers located in the European Economic Area (EEA).
Depending on the type of service provided:
- Customers typically act as Data Controllers
- Netcen acts as a Data Processor
- For infrastructure services, Netcen may act as an Infrastructure Provider
Customers retain full control over the data stored within their systems.
Netcen processes personal data only where necessary to provide infrastructure services and maintain operational security.
- INFRASTRUCTURE SECURITY
Our infrastructure security controls include:
- Network security monitoring
- Access control systems
- Authentication and authorization controls
- Continuous infrastructure monitoring
- Incident detection and response
- System hardening and security updates
These measures are designed to prevent unauthorized access and protect hosted systems from potential threats.
- PHYSICAL DATA CENTER SECURITY
Physical security measures may include:
- Restricted access to infrastructure environments
- Surveillance and monitoring systems
- Environmental monitoring
- Power redundancy and infrastructure protection
Physical security controls are designed to protect critical infrastructure components.
- NETWORK SECURITY
Netcen operates network infrastructure designed to support secure and reliable service delivery.
Network security practices include:
- traffic monitoring
- abuse detection
- network filtering and mitigation mechanisms
- routing security and monitoring
These controls help maintain the stability and integrity of the network environment.
- INCIDENT RESPONSE
Netcen maintains procedures for detecting and responding to operational and security incidents.
These processes may include:
- incident detection and classification
- mitigation and containment procedures
- service restoration processes
- internal reporting and investigation
Where required, customers may be notified of incidents affecting service availability or data security.
- RISK MANAGEMENT
Risk management is an ongoing process within Netcen operations.
Security risks are assessed and managed through:
- internal risk analysis
- operational monitoring
- infrastructure security reviews
- periodic policy updates
This approach supports the continuous improvement of operational security.
- BUSINESS CONTINUITY
Netcen implements operational practices designed to support service continuity.
These practices may include:
- infrastructure redundancy
- operational monitoring
- incident response planning
- service recovery procedures
The goal is to maintain reliable service delivery and minimize operational disruptions.
- CUSTOMER RESPONSIBILITIES
Customers are responsible for securing the systems, applications, and data hosted within their own environments.
This includes:
- maintaining operating system security
- applying software updates
- protecting login credentials
- managing application security
Netcen does not control or manage customer software environments unless explicitly agreed through managed services.
- COMPLIANCE AND AUDITS
Netcen maintains internal policies and operational procedures designed to align with industry standards and regulatory expectations.
Customers may request information regarding Netcen’s security practices and compliance framework where necessary for their own regulatory obligations.
- CONTACT
For security or compliance inquiries:
Netcen Teknoloji Limited Şirketi
Email: info@netcen.com
For abuse or security reports:
Email:abuse@netcen.com