1. Purpose
This is an English translation provided for information. In case of any discrepancy, the Turkish version prevails.
Under the Turkish Personal Data Protection Law No. 6698 (the "Law"), natural persons whose personal data is processed ("data subjects") may submit requests relating to their rights listed in Article 11 of the Law to the data controller, in accordance with Article 13 of the Law and the Communiqué on the Procedures and Principles of Application to the Data Controller (the "Communiqué").
This page explains how, and with which information, applications are to be made to Netcen Teknoloji Limited Şirketi (the "Company", "ADVEYER") as data controller, and contains a form you may use. Information on the purposes and legal grounds for which your personal data is processed is given in our privacy notice.
Data controller
| Trade name | Netcen Teknoloji Limited Şirketi (brand: ADVEYER) |
|---|---|
| Address | Ömerli Mah. Güzin Sok. No:29, Çekmeköy / İstanbul |
| Phone | +90 850 333 37 87 |
| info@adveyer.com | |
| Registered email (KEP) | netcen@hs02.kep.tr |
2. Your rights under the Law
Under Article 11 of the Law, everyone has the right, by applying to the data controller:
- (a) to learn whether my personal data is processed;
- (b) to request information if my personal data has been processed;
- (c) to learn the purpose of processing and whether data is used in line with that purpose;
- (ç) to know the third parties in Türkiye or abroad to whom my data is transferred;
- (d) to request rectification of incomplete or inaccurate data;
- (e) to request erasure or destruction under the conditions of Article 7 of the Law;
- (f) to request notification of rectification, erasure or destruction to third-party recipients;
- (g) to object to an adverse result arising solely from automated analysis;
- (ğ) to claim compensation for damage caused by unlawful processing;
3. Application methods
Under Article 5 of the Communiqué, you may submit your application by one of the following methods:
- In writing: by delivering the application form or your petition bearing your wet signature in person to our address Ömerli Mah. Güzin Sok. No:29, Çekmeköy / İstanbul, or by sending it through a notary public or by registered mail with return receipt. Please write "Information request under the Personal Data Protection Law" on the envelope or notice.
- By registered electronic mail (KEP): from your KEP address to our KEP address netcen@hs02.kep.tr.
- With a secure electronic signature or mobile signature: by emailing your application, signed with a secure electronic signature or mobile signature as defined in Electronic Signature Law No. 5070, as an attachment to info@adveyer.com.
- From the email address registered in our system: by email to info@adveyer.com sent from the email address you previously notified to us and that is registered in our system (e.g. the address registered in your customer account).
The Communiqué also allows applications through software or an application developed for this purpose; the Company does not offer separate software or an application for this purpose. The contact and quotation forms on our website do not allow the applicant's identity to be verified and must not be used for applications under the Law; requests sent through those forms cannot be processed as applications under Article 13 of the Law.
For written applications, the date on which the document is served on the Company, and for other methods, the date on which the application reaches the Company, is the date of application (Communiqué Art. 5(4)-(5)).
4. Required information and identity verification
Under Article 5(2) of the Communiqué, an application must contain:
- name, surname and, for written applications, signature;
- for citizens of the Republic of Türkiye, the Turkish ID number; for foreign nationals, nationality and passport number or, if any, ID number;
- residential or business address for notifications;
- if any, email address, phone and fax number for notifications;
- the subject of the request.
Information and documents relating to the matter are attached to the application. Applications lacking this information are considered incomplete and you may be asked to complete them.
To prevent personal data from being disclosed to unauthorized persons, the Company may request additional information or documents (e.g. a copy of an ID document or verification details of a customer account) to verify that the application was made by the data subject. Such information and documents are used only for identity verification and for concluding the application. When sending a copy of an ID document, you may black out information not needed for the application (e.g. religion or blood group, if shown on the document).
If the application is made by a third person on behalf of the data subject, a notarized power of attorney granting specific authority for this purpose must be attached; for applications on behalf of persons under parental custody or guardianship, a document showing the power of representation must be attached.
5. Response time and fee
The Company concludes the requests in your application free of charge as soon as possible according to the nature of the request and within thirty (30) days at the latest (Law Art. 13(2), Communiqué Art. 6(5)). The period starts on the date of application. We may contact you for identity verification or to complete missing information.
Our reply is notified to you in writing or electronically, in line with the method you chose in the application form (Law Art. 13(3), Communiqué Art. 6(3)).
If the operation requires an additional cost, a fee may be charged under the tariff in Article 7 of the Communiqué:
- If the reply is given in writing, no fee is charged for up to ten pages; a processing fee of 1 Turkish lira may be charged for each page above ten.
- If the reply is given on a recording medium such as a CD or flash drive, the fee may not exceed the cost of the medium.
If the application results from an error by the Company, any fee charged is refunded.
6. Rejection and complaint to the Board
The Company accepts your application or rejects it stating its reasons (Law Art. 13(3)). If your request is accepted, it is carried out as soon as possible and you are informed.
If your application is rejected, you find the reply insufficient, or no reply is given in time, you may file a complaint with the Personal Data Protection Board within thirty (30) days from the date you learn of the reply and in any case within sixty (60) days from the date of application (Law Art. 14(1)). A complaint cannot be filed before the application to the data controller under Article 13 has been exhausted (Law Art. 14(2)).
Contact details of the Personal Data Protection Authority and its complaint procedure are available at www.kvkk.gov.tr.
7. Application form
You can fill in the form below on screen and print it, or print it blank and fill it in by hand. Use the "Print / PDF" button at the top of the page to print or save the whole page, or the button below to print only the form. See also our Cookie Policy and privacy notice.
Whatever you type into the fields on this page stays in your browser; it is not sent anywhere and not saved. After filling in the form, print and sign it by hand, or save it as a PDF and sign it with a secure electronic signature or mobile signature, and send it by one of the methods listed under application methods.

